SpotHero and ParkChirp are excited to announce a new collaboration, with a full integration of monthly parking purchases between the two industry-leading platforms. This integration allows parkers to search for and purchase for monthly parking through SpotHero, and then be automatically transitioned to ParkChirp for ongoing account management and payment.
Why Is This Important?
This solution addresses three critical concerns for parking owners and operators – how to maximize new parker signups, speed revenue collection and simplify back office processes. Through this collaboration, facilities can leverage SpotHero’s unequaled market presence to capture new parking customers and revenues, and then utilize the ParkChirp platform to manage and report revenues in the most efficient way possible. And parking customers have the satisfaction of knowing they’ve made the most informed, value-based decision possible – driving higher customer satisfaction and retention rates.
How Does It Work?
The process is easy and straightforward. A customer selects a monthly parking product on SpotHero, purchases their first month of parking and enters the facility – just like before. Their information is then automatically transferred to ParkChirp and they are set up as a recurring parker. The customer receives an email notification with a link to verify their account information, along with access to ParkChirp’s fully secure payment portal to input their credit card or ACH information. Once their payment is verified they receive a new QR code access pass. That’s it!
About SpotHero
Since launching in 2011, SpotHero has been paving the way for millions of drivers to easily find affordable parking at more than 8,000 garages, lots and valets in over 300 major North American cities. As the #1 downloaded parking reservation app, SpotHero provides easy parking for all, one spot at a time.
About ParkChirp and the PC Parking Platform
ParkChirp is part of the PC Parking Platform, the industry’s first enterprise parking software platform. The platform was built by industry experts and is proven through hundreds of millions of dollars in transactions, and provides parking operators and owners with a single, holistic, B2B and B2C platform to manage the entire revenue stack, including monthly / recurring account management, daily revenue reporting and scan-to-pay for surface lots. Supporting over 4,500 parking facilities in 100+ markets nationwide, the platform’s client base includes the industry’s leading parking operators and commercial real estate owners. With over 25 parking operator and owner websites and thousands of individual facility landing pages, every parking facility and product is listed on the ParkChirp website and app. www.pcparkingplatform.com